Here to help

Support.

Questions, feedback, or a trip that needs a hand? Get in touch with the Vacate team.

Email Vacate support

Write to support@getvacate.com. Include a short description of what happened, your device and iOS version if relevant, and any steps that help us reproduce the issue. Please do not email passwords, verification codes, or sensitive trip details.

Contact support

Vacate is in beta. Thanks for helping us improve it. If something is not working, we would rather hear about it than leave you stuck.

Privacy and account questions

For questions about your information, account, or a request to remove beta correspondence, use the same support address with “Privacy” in the subject. Read the Privacy Policy for more detail.

Interested in beta access?

Use the beta request form so we have the details needed to follow up.